Terms of Service

These terms are between Script & Scale Ltd (“we”, “us”) and the business or individual who signs up for a subscription (“you”, the “client”). By starting a subscription you accept these terms.

A revenue enablement subscription with three tiers:

• Opener, £525/mo: one 30–45 min workshop per month, core script, top-10 objection library, recorded workshops.
• Closer, £1,050/mo: everything in Opener, plus biweekly workshops, follow-up SOPs, weekly-relevant roleplay drills.
• Rainmaker, £2,100/mo: everything in Closer, plus weekly workshops, tonality coaching on real recordings, live call review.

Fees are quoted in GBP, exclusive of VAT where applicable.

• A one-off onboarding fee of £250 is payable before the first workshop.
• The minimum commitment is three (3) months from your start date.
• After the initial 3 months the subscription rolls monthly and can be cancelled with 30 days’ written notice.
• You can upgrade tier at any time; the new fee applies from the next billing cycle.

• Monthly fees are invoiced in advance on the same day of the month as your start date.
• Payment is due within 7 days of invoice date.
• Overdue accounts may be paused. Access to the portal, workshops, and content library is suspended until the account is settled.

If, by the end of your first three months, the deal value logged into the portal for that period does not cover the fees you have paid us for those three months (i.e. 3 × monthly fee), your fourth month is free.

• “Deal value” means closed-won revenue logged in the portal against your account within the 3-month window from your start date.
• You are responsible for logging deals accurately and on time. Deals not logged inside the window do not count.
• The guarantee applies once per client, to the first 3-month window only.
• The guarantee does not apply if attendance drops below 75% of scheduled workshops in the 3-month window, or if you fail to complete agreed action items between sessions.
• The one-off £250 onboarding fee is not covered by the guarantee and is non-refundable.

• Attend booked workshops or reschedule with at least 24 hours’ notice.
• Keep your client profile, deals, and KPIs up to date in the portal.
• Keep portal login details confidential and use them only for your own team.

• Scripts, SOPs and objection sheets we produce for you are licensed for internal use by your business for as long as you are an active subscriber.
• The underlying frameworks, templates and methods remain our IP and may not be resold, redistributed, or used to train third-party AI systems.
• Roleplay recordings you upload remain yours; we use them solely to coach you.

We treat commercial information you share with us as confidential and do not disclose it to third parties, except sub-processors listed in our Privacy Policy or where required by law.

• After the initial 3-month term you can cancel with 30 days’ notice by email.
• No pro-rata refunds are given for the notice month.
• On cancellation we retain your data as described in the Privacy Policy; deletion can be requested.

We provide the service on a best-efforts basis. We do not guarantee any specific revenue outcome other than the specific guarantee described in clause 5. To the maximum extent permitted by law, our total liability in any 12-month period is limited to the fees paid by you in that period.

We may update these terms occasionally. Material changes will be emailed to active clients at least 14 days before they take effect.

These terms are governed by the laws of England & Wales. Disputes are subject to the exclusive jurisdiction of the courts of England & Wales.